First Nations Customer Service School Based Trainee

OPPORTUNITIES AUSTRALIA WIDE!

Aboriginal and Torres Strait Islander Identified Role for senior secondary school students aged 16 years and above in 2026.

Fully funded qualification: Certificate III in Business
Work 1 day per week on-site with the Commonwealth Bank
Successful applicants start on Monday, 5th January 2026

ABOUT US

The Warumilang Program is our dedicated Aboriginal and Torres Strait Islander Program, designed to support First Nations peoples with tailored employment and training pathways that aim to provide opportunities for them to thrive and succeed.

ABOUT THE ROLE

Earn while you complete Year 11 and 12
Gain hands-on experience with the Commonwealth Bank
Work 1 day per week over two years while completing a nationally recognised qualification
Receive credits towards your VCE, VCAL, TCE, or HSC
Supportive team environment
Support from a dedicated AFL SportsReady Employment Coach and First Nations Mentor to help you achieve your goals

WHO CAN APPLY?

We’re looking for students who:

Identify as Aboriginal and/or Torres Strait Islander
Will be turning 16 or above in 2026
Are starting Year 11 or 12 in 2026 (VCE, VCAL, TCE, or HSC)

DUTIES & RESPONSIBILITIES

Deliver excellent customer service
General administrative support
Client and customer relations
Respond to customer service enquiries

JOB REQUIREMENTS

A permanent right to work in Australia
Strong communication skills
Ability to work well individually and as part of a team
Capacity to problem-solve
Enthusiasm and a positive attitude

SALARY

As the successful candidate, you will receive:

School-based trainees will receive the National Training Wage Award.

OTHER JOB REQUIREMENTS

Successful applicants must provide 100 points of identification to complete a background check as part of the recruitment process.

Applications close: Nov 15 2025, 5:00 pm

SBT General Intake Form
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First Nations Warumilang Programs
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NSW | Only First Nations people are eligible to apply for this position. This action is by virtue of a section 126 exemption granted by the Anti-Discrimination Board of NSW.

VICTORIA | Only First Nations people are eligible to apply for this position. This action constitutes a special measure under section 12 of the Equal Opportunity Act 2010 (Vic).

SOUTH AUSTRALIA | Only First Nations people are eligible to apply for this position. This action constitutes a special measure by virtue of section 65 of the Equal Opportunity Act 1985 (SA).

QUEENSLAND | Only First Nations people are eligible to apply for this position. This action constitutes an equal opportunity measure by virtue of section 105 of the Anti-Discrimination Act 1991 (Qld)

WESTERN AUSTRALIA | Only First Nations people are eligible to apply for this position. This action constitutes an equal opportunity measure by virtue of section 51 of the Equal Opportunity Act 1984 (WA).

TASMANIA | Only First Nations people are eligible to apply for this position. This action constitutes an equal opportunity measure by virtue of section 25 of the Anti-Discrimination Act 1998 (TAS).

ACT | Only First Nations people are eligible to apply for this position. This action constitutes a measure intended to achieve equality as per section 27 of the Discrimination Act 1991 (ACT).

Recruitment Consultant: Chenile Chandler
Proud Wurundjeri Woiwurrung woman
Phone: 0437 687 822
Email: firstnationsjobs@aflsportsready.com.au