Information Technology Trainee – Morphett Vale

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ABOUT THE ROLE

• Work on-site with WOODCROFT COLLEGE
• Supportive team environment
• Fully funded qualification: Certificate III in Information Technology
• Support from a dedicated AFL SportsReady Field Officer to help you achieve your goals
• If you are Aboriginal and/or Torres Strait Islander, you will also receive one-on-one mentoring support and networking

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WHY SHOULD YOU WORK WITH US?

Our employment pathways are the best way to fast-track your career. We will provide you with the real skills and experience needed to succeed when first starting your career.

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DUTIES & RESPONSIBILITIES

Position Objective
The occupant of this position is responsible for a range of general duties that support the provision of IT support to the staff and students at the College.
All duties will be completed in accordance with established College policies and procedures.
Reporting/Working Relationship
The IT Trainee will work closely with the entire IT Department and report directly to the Network Manager, with accountability to the Director of Corporate Services.
The occupant of this position will be required to form collaborative working relations with staff and students across the campus.
PART A
Key Areas of Responsibilities
IT Department
1.
Take ownership of Help Desk monitoring solution by creating and maintaining tickets of ongoing ICT jobs and tasks
2.
Acting as first point of contact for ICT Help Desk including answering phone calls
3.
Help implement ICT projects under the guidance of senior staff.
4.
Participate in training sessions to enhance technical skills and knowledge.
5.
Collaborate with team members on IT initiatives and contribute to problem-solving.
6.
Any other duties, as directed by the Network Manager.
PART B
Essential Requirements
•
Current Working with Children Check (WWCC).
•
Current ‘mandatory’ (RRHAN-EC) training Certificate.
•
Current drivers’ licence.
•
Acceptable working VISA if an overseas applicant.
•
Evidence of your entitlement to work in Australia.
•
Enthusiasm and interest in pursuing a career in ICT.
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Ability to support the Christian aims of the College.
Skills, Experience & Knowledge
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Enthusiasm and interest in pursuing a career in ICT.
•
Communicate competently, both orally and in writing.
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Participate in a team structure and contribute to the College’s goals and directions.
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Troubleshoot and solve problems.
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Experience in dealing with customers on a range of issues in a service orientated environment.
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Willingness to learn new technologies and adapt to a dynamic work environment.
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A sound general knowledge of audio-visual systems and their general operation.

Desirable Characteristics
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Prior experience in an educational, service orientated environment.
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Prior experience or coursework in IT-related fields.
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Familiarity with operating systems such as Windows and/or MacOS.
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Familiarity of Office 365 products (Outlook, Word, Excel, etc).
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Experience with troubleshooting computer systems and peripherals.
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Certification or coursework in relevant ICT disciplines (eg CompTIA, Tafe, Microsoft).
PART C
Legal Responsibilities
•
Adhere to company processes and procedures to comply with Australian Privacy Principles.
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Adhere to all applicable WHS legislations.

Job Requirements for this role:

• Attention to detail
• Capacity to problem-solve
• Commitment to the delivery of quality customer service
• A permanent right to work in Australia
• Good time management / organisational skills
• Strong communication skills

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SALARY

As the successful candidate, you will receive:

$21,500 – $30,000 plus 11.5% Superannuation

• National Training Wage Award
• Fully Funded Qualification

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MORE INFORMATION

• People with tertiary qualifications need not apply. Current university applicants may have to defer their studies to be eligible for this traineeship.
• This position is best suited to a recent secondary school leaver.

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OTHER JOB REQUIREMENTS

Applicants must have:

• Drivers License
• Working With Children Check
• RRHAN Training

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Applications for this position will close:

July 19, 2024 5:00 pm

All applications must include:

• A Cover Letter
• A Resume
• Application Details
• Position Details
• Job Specific Requirements
• Previous Employment
• About your time at school
• Previous Education
• Skills
• Referees