Customer Service Trainee - Crawley

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ABOUT THE ROLE

• Work on-site with UWA Sport
• Supportive team environment
• Fully funded qualification: Certificate III in Business
• Support from a dedicated AFL SportsReady Field Officer to help you achieve your goals
• If you are Aboriginal and/or Torres Strait Islander, you will also receive one-on-one mentoring support and networking

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WHY SHOULD YOU WORK WITH US?

Our employment pathways are the best way to fast-track your career. We will provide you with the real skills and experience needed to succeed when first starting your career.

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DUTIES & RESPONSIBILITIES

Ensure all customer queries are adequately responded to
* Ensure all customers have a valid membership, registration, class pass or court booking upon entry to the appropriate areas.
* Provide general administration support and maintain the filing of important documents.
* Process all registration related forms and requests, reservations and bookings as directed.
* Ensure all till receipts and expenditures are balanced daily.
* Ensure cleanliness and presentation of the facility.
* Provide assistance to the Operations Management team as directed.
* Contribute to embedding inclusive practices into workflow and service delivery with a continued effort in creating safe and welcoming sporting environments for UWA Sport.

Duties and Responsibilities for this job include:

Reception / front desk services

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JOB REQUIREMENTS

Interest and knowledge of a range of sports and activities.
* Demonstrated ability to use initiative and problem solve.
* Demonstrated ability to communicate effectively with customers.
* Experience processing POS payments
* Experience working with sale, membership and registration related paperwork/contracts.
* Understanding Occupational Safety and Health issues.

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SALARY

As the successful candidate, you will receive:

$30,000 – $40,000 plus 11.5% Superannuation

National Training Wage Award
Fully Funded Qualification

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MORE INFORMATION

People with tertiary qualifications need not apply. Current university applicants may have to defer their studies to be eligible for this traineeship.
This position is best suited to a recent secondary school leaver.

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OTHER JOB REQUIREMENTS

Applicants must have:

Working With Children Check
Police Check
First Aid certificate (or working towards)

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Applications for this position will close:

October 1, 2024 10:00 pm

All applications must include:

A Cover Letter
A Resume
Application Details
Position Details
Job Specific Requirements
Previous Employment
About your time at school
Previous Education
Skills
Referees

Job Application

General Information

First Name *

Surname *

Middle Name

Known By

Gender *

Date of Birth *

Age *

Do you identify as *

Are you culturally diverse? *

If Yes, What is your background? *

Where were you born? *

Do you speak a language other than English? *

If Yes, What other languages do you speak? *

Are you a permanent resident? *

If No, What is your residency status? *

How did you hear about us? *

Please Specify *

Contact Details

Phone *

Mobile

Email *

Home Address

Building(If applicable) *

Street Name *

Street Type *

Suburb *

Select a State *

Postcode *

Postal Address

Postal Address same as Home Address

Building(If applicable) *

Street Name *

Street Type *

Suburb *

Select a State *

Postcode *

Job Requirements

Please confirm the following job requirements

Driver's Licenses

Working with children check

Police check

Medical check

Other Requirements - first aid certificate (or working towards)

Previous Experience

I have Previous Employment

Organisation Name *

Position *

Start Date *

End Date *

Reason For Leaving

If you like, provide more details about this position here

About your time at School

Are you currently at secondary school?

If Yes, What year are you in?

If No, Highest level of education completed *

Year highest level completed, eg: 2015

School Name *

School Contact Name *

School Contact Position *

School Contact Phone *

School Contact Email *

Can you tell us about your education

Have you commenced/completed a traineeship before?

If Yes, Was it a Full Time, Part Time or School Based Traineeship?

Traineeship Name *

Are you part of a Jobs Services Australia (JSA) network?

If Yes, which JSA? *

Have you completed one or more qualifications?

Training Organisation *

Accredited

Qualification / Course Name *

Start Date *

End Date *

If you like, provide more details here

Skills

Please provide information in the space below about your skills.

In this section you could explain how your skills support the Duties and Responsibilities outlined in the job advertisement for this job.

Skills relevant to this job

Referees

Please provide at least one referee, and a maximum of 3 referees.

Please note that by nominating referees, you give permission to AFL SportsReady to contact the referees.

Referee 1

Organisation Name *

First Name *

Surname *

Position *

Mobile *

Landline

Email *

Referee 2

Organisation Name *

First Name *

Surname *

Position *

Mobile *

Landline *

Email *

Referee 3

Organisation Name *

First Name *

Surname *

Position *

Mobile *

Landline

Email *

Please attach a Cover Letter for this position in Word or PDF format.

Attach cover letter

Please attach a copy of your resume in Word or PDF format:

Attach resume

I confirm that the information provided within this application is correct

If you're experiencing issues with the form, please contact [email protected].

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Customer Service Trainee – Crawley

UWA Sport

Job Application

General Information

Contact Details

Home Address

Postal Address

Job Requirements

Please confirm the following job requirements

Previous Experience

About your time at School

Can you tell us about your education

Skills

Please provide information in the space below about your skills. In this section you could explain how your skills support the Duties and Responsibilities outlined in the job advertisement for this job.

Referees

Please provide at least one referee, and a maximum of 3 referees. Please note that by nominating referees, you give permission to AFL SportsReady to contact the referees.

Referee 1

Referee 2

Referee 3

Please attach a Cover Letter for this position in Word or PDF format.

Please attach a copy of your resume in Word or PDF format:

Other Jobs

Customer Service School Based Trainee – South Australia

Office Administration Trainee

Customer Service School Based Trainee – Western Australia

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Please provide information in the space below about your skills.

In this section you could explain how your skills support the Duties and Responsibilities outlined in the job advertisement for this job.

Please provide at least one referee, and a maximum of 3 referees.

Please note that by nominating referees, you give permission to AFL SportsReady to contact the referees.