Customer Service Trainee

Commonwealth Bank

Are you a Year 10 or 11 student looking to pursue a career in the Banking and Financial Services Industry? We currently have a school-based traineeship opportunity that can set your career up once you complete your secondary education.AFL SportsReady believes in a fair and united Australia, where Aboriginal and Torres Strait Islander people have the same opportunities and access to education, training and employment as other Australians.Through Warumilang, (AFL Sportsready’s Indigenous Program), our vision is to provide opportunities for young Aboriginal and Torres Strait islander people to start their careers with confidence, qualifications and skills.
AFL SportsReady currently has an exciting position available for someone wanting to pursue a career in the retail banking industry.

As the successful applicant, you will:

  • Be employed by AFL SportsReady
  • Work on-site with Commonwealth Bank of Australia
  • Study for an accredited qualification: Certificate II in Business

For more information about CBA’s Indigenous Careers Program, please visit: https://www.commbank.com.au/about-us/careers/working-here/indigenouscareers.html



Our traineeships are the best way to fast-track your career. We will provide you with the real skills and experience needed to succeed when first starting your career.

As the successful applicant, you will:

  • GET PAID: Earn while you learn (National Training Wage)
  • GET EXPERIENCE: Real work-place experience with  Commonwealth Bank of Australia
  • GET SUPPORTED: Dedicated AFL SportsReady staff members (One-on-one Mentors, Field Officers and Educators) will support you every step of the way
  • GET INVITED: Gatherings and network sessions for Indigenous trainees
  • GET NETWORKED: Build a network of key industry contacts
  • GET EDUCATED: Combine work with education and receive a fully funded qualification
  • GET A HEAD START: Experience + Education + Networks



  • Deliver excellent customer service
  • General administrative support
  • Client and customer relations
  • Respond to customer service inquiries



  • A permanent right to work in Australia
  • Strong communication skills
  • Ability to work well individually and as part of a team
  • Capacity to problem-solve

This position requires a National Police Check. If successful, AFL SportsReady will assist in your application. ________________________________________________

As the successful candidate, you will receive:

  • National Training Wage Award ($4,500 – $5,000)
  • Fully funded qualification



Position is best suited to a(n):

  • Indigenous Australian
  • Current Year 10 going into Year 11 (2020) high school student

Applications for this position will close: Sunday, September 8th, 5PM and must include:

  • A cover letter telling us a bit about yourself and your career ambitions.
  • A resume / CV

From the Djab wurrung people

AFL SportsReady’s Aboriginal & Torres Strait Islander Program



Apply Now
Job Application
This position is ideally suited for a current high school student in Year 10 or 11.
This position is ideally suited for an Indigenous Australian.
This position is ideally suited for applicants who are yet to complete a Diploma level qualification or higher.
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