About our Courses

These conditions govern the use of the Learning Management System (LMS). The LMS is used in all
courses as a means of supporting and enhancing student learning and
facilitating access to learning materials.

• Access to the LMS
will be provided by an account with a unique username and password

• Account holders must take all reasonable steps to protect their account from unauthorised use

• Users are responsible for all activity performed with their account

• Logins may not be utilised by anyone apart from the individual to whom it has been issued

• Users must not allow others to perform any activity with their accounts. Similarly, users must
not perform any activity with accounts belonging to other users

• Users are responsible for maintaining the security of their passwords

• Passwords should NEVER be shared, written down, or stored electronically

• Users should keep a copy of all assessment tasks. LMS User Accounts and Access

• Users will have access to their course or online portal for 6 months after the closing date for the final assessment (if no final assessment, 6 months after the end date of
the course). After this time all assessment items/assignment and activity completion reports will be downloaded and stored and users removed

• User accounts not enrolled in any course will be removed

Copyright and content in the LMS is owned by AFL SportsReady or
its third party licensors.

Some content on the LMS may also be subject to other intellectual property rights held by AFL SportsReady or a third party.

While we endeavour to ensure that all content published on the LMS is correct at the time of publishing we make no warranty about the accuracy, completeness or reliability of that content. You must not rely on that content and should confirm the relevant information with the originating or authorising body.

AFL SportsReady is not responsible for the actions of third
parties (including users of LMS).

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file
is stored in your web browser and allows the Site or a third-party to recognise you and make your next visit easier and the site more useful to you.

Essentially, cookies are a user’s identification card for the LMS servers. Web beacons are
small graphic files linked to our servers that allow us to track your use of our Site and related functionalities.

Cookies and web beacons allow us to serve you better and more efficiently, and to personalise your experience on our site.

AFL SportsReady uses the enrolment form to gather your personal information to enter
into their Learning Management System.

Changes to personal details should be emailed.

The enrolment form will be available to complete after you have purchased your next course.

Participants may withdraw up to one (1) week before course commencement without incurring a
financial penalty.

Refunds will not be given at all after this point.

On successful completion a course, AFL SportsReady will issue a Certificate and/or Results Statement (as appropriate) which will be emailed to the student email
address on file in the LMS.

Course completion is the responsibility of the participant and access to courses is available for 6
months, after 6 months participants will be notified of the course archive process and be given a date to complete the course.

If the participant does not completed by this date, they will need to re-enrol and pay for the next intake.

Generally, a Certificate and/or Results Statement (as appropriate) will be issued within four weeks of the final assessment and completion.

Each certificate is
generated with a unique code which can be verified online by a third party.

All Certificates and/or Results Statement will be kept for a period of 5 years after issue.

AFL SportsReady is committed to quality training and assessment and will not tolerate plagiarism in any circumstances.

Plagiarism is the act of using someone else’s work or ideas as if they were your own without giving proper credit to the source. If materials from published authors is used to support submitted assessment work, students must cite and reference the works correctly. Please note that information on the internet is not necessarily true and is not free
from copyright. As there are varying degrees of plagiarism and cheating, each suspected case will be adjudicated individually by the Executive of Education.

If a participant wishes
to withdraw from a course, the participant must notify AFL SportsReady in
writing via email.

AFL SportsReady promotes, encourages and values diversity and is committed to providing quality education to all Participants in a learning environment that is
free from discrimination, harassment, bullying and vilification.

AFL SportsReady supports all participants to lodge a complaint or appeal as deemed appropriate. We are committed to providing an effective and fair process to resolve matters through appropriate resolution processes.

All complaints and appeals will be dealt with in a constructive and timely manner. You have the
right to appeal an assessment result you believe to be unfair, incorrect or
inappropriate.

Complaints and Appeals should be submitted in writing to the
National Projects Manager.

Appeals against an assessment result must be received in writing within 6 months of the assessment being marked.

Assessment items are kept for a period of 1 year.

Participants have the right to request an extension (prior to the due date) if they will not
complete their assessment/s by the agreed submission date.

Participants are required
to email the National Projects Manager in writing. They will assess the extension request and reply to the Participant within 3-5 working days if the request has been
successful.
*Note that not all extension requests are granted.

Evaluation is an important component of each of our courses. Each course will have an
evaluation survey that is used to inform changes prior to the next course intake.

AFL SportsReady will ensure it meets its legal and ethical requirements in relation to participants personal information as per the Privacy Act 1998 and according to the privacy laws of each state and territory that we operate in.