• plus Created with Sketch. minus Created with Sketch. The current roles listed offer
    • A supportive team environment
    • Fully funded qualification
    • Support from a dedicated AFL SportsReady Employment Coach to help you achieve your goals
    • If you are Aboriginal and/or Torres Strait Islander, you will also receive one-on-one mentoring support and networking
  • plus Created with Sketch. minus Created with Sketch. Ideal Team Members have
    • a permanent right to work in Australia
    • recently completed secondary school (for most roles)
    • a positive attitude and enthusiastic
    • attention to detail
    • strong communication skills
    • (If you are customer-facing) a commitment to the delivery of quality customer service
    • good time management and organisational skills
    • the ability to work well independently and as part of a team
  • plus Created with Sketch. minus Created with Sketch. Other Job requirements

    You may/ but not always require (or be willing to acquire) the following before commencing the job.

    • Working With Children Check (State pending)
    • Police Check
    • Drivers Licence (and sometimes own transport)
    • Other ie. First Aid and CPR qualification and some roles might require Surf Life Saving Certificate.

    Some or all of these key requirements may be discussed during the screening process.

First Nations Customer Service Trainee – Launceston

Kanamaluka Country / TASMANIA

Warumilang Program (Identified Role) | Full Time 

Fully Funded Qualification: Certificate III in Business

Work onsite with: CBA

One of the leading banks in Australia, serving more than 17 million customers. They focus on providing retail and commercial banking services.

The First Nations Customer Service Trainee will develop essential skills in delivering quality customer service, supporting general administrative functions, and building client and customer relationships. This role provides an excellent pathway to grow professionally while contributing to an organisation’s commitment to outstanding service.

Key Responsibilities: As a First Nations Customer Service Trainee, you will be responsible for delivering excellent customer service, providing general administrative support, and building effective client and customer relations. You will also be expected to respond to customer service enquiries professionally, ensuring each interaction contributes to a positive customer experience.

This position is ideal for individuals looking to gain practical experience in customer service while working within a supportive team environment. You will receive on-the-job training and mentorship to develop a strong foundation in administrative and communication skills that will assist in future career progression.

(TAS) Only First Nations people are eligible to apply for this position. This action constitutes an equal opportunity measure by virtue of section 25 of the Anti-Discrimination Act 1998

National Training Wage from: $21,500, plus 11.5% Superannuation

This role is suitable for recent secondary school leavers

Applications Close: Friday, January 17, 2025

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